An avid volunteer who relishes assisting Connecticut veterans is striving toward getting stronger and steadier so he can return to active duty at the Veterans Administration healthcare facility in Newington. Before his first debilitating fall while shoveling snow in January 2017, Joseph O’Brien was volunteering four days each week, escorting veterans to and from their appointments and assisting them wherever needed.
Family grateful for mother's transition of care
Marie Jakubowski, 91, felt lonely living by herself in her Berlin home after her husband died and began finding it challenging to handle the daily tasks. Her family, familiar with the great reputation of Arbor Rose at Jerome Home, felt that the assisted and independent community would be a perfect new home.
The New Britain location was convenient for family members and they had friends whose parents already lived there. They had no qualms about moving their mother to Arbor Rose even during the pandemic. Marie transitioned well and became excited about life again, getting involved in every activity. The family appreciated the ongoing communication about the community and their mother.
When her health began to decline, Marie transitioned to Jerome Home where she could receive a higher level of nursing care. With the community still not admitting in-building visitors, she enjoyed the window visits with her family. When her heart began to fail her, Hartford HealthCare at Home Hospice personnel were right by her side. Through the Compassionate Care program, her family was able to visit her.
Marie had a great quality of life right up to the end thanks to the continuum of care that started at Arbor Rose, according to her family. “This was the best thing we ever did. It gave her a great quality of life,” said Ron Jakubowski, one of her sons.
Families stay in touch during the pandemic
When COVID-19 “arrived” in the state, Jerome Home was already prepared. Janet Parent Marino, of New Hampshire, was concerned about not being able to visit her mother and the isolation. Her 88-year-old mother, Jeannine Parent, buckled down for the duration and relayed to her daughter all Jerome Home staff was doing to keep residents safe. They soon mastered virtual calls. “It has been frightening for the whole world,” the daughter said. But she knows her mother is safe at Jerome Home and the family has since made several patio visits. “Everyone has been stellar. It has made my life easier.” To learn more about the safety protocols at Jerome Home and Arbor Rose, click here: https://www.jeromehome.com/safety-protocols-at-jerome-home-and-arbor-rose/
New friends made at Arbor Rose
Ann Duncan and Ken Leslie moved into Arbor Rose one day apart in 2018 but they didn’t meet until they were sitting in the courtyard last summer. They soon learned they had much in common – both were widowed, both had children and grandchildren, both loved the outdoors. Now they are pursuing mutual interests including exercising at GoodLife Fitness, doing jigsaw puzzles and reading – all while observing social distancing… and wearing matching masks. Even with the restrictions during the coronavirus, living at Arbor Rose at Jerome Home has not been hard, they said. And their friendship has helped. “It’s much better than living alone as I was,” Ken said. “Here, they can’t do enough for you. I’m more than pleased I moved here.”
‘Living the GoodLife’ Member Profile: Joe Porcaro
By Maquita Sellers, exercise physiologist, GoodLife Fitness, Jerome Home
How long have you been in the program and how did you start?
My participation in the GoodLife Fitness program started approximately three and one-half years ago. Previously, I exercised at the Hospital of Central Connecticut for seven years.
What has been your biggest accomplishment since starting and what are your future goals?
Self-imposed goals that were established included replacement of muscle mass due to normal aging, and improved posture and balance. Significant accomplishments have been no reduction of daily activities and tasks as I have aged. Continue with the same lifestyle as during your younger years. There is a general feeling of well-being.
What is your favorite part about the GoodLife Fitness Program?
The program of GoodLife Fitness includes a regimen of exercises that are customized for the individual person by an exercise physiologist. These regimens are revised every 10 to 12 sessions. I enjoy the challenges of the new exercises and their continual upgrade.
How do you define “wellness”?
My definition of “wellness” is the physical and mental ability to enable an active and robust lifestyle. I intuitively believe that the complete range of benefits derived from exercise have yet to be scientifically discovered. Wellness is also coupled with weight as based on body mass index. Consistent nutritious and healthy eating is imperative. “We are what we eat.”
What advice would you give to new or prospective members of the GoodLife Fitness program?
There is a certain level of mental inertia that exists prior to the start of an exercise program. Each prospective participant of GoodLife Fitness should attempt to prevail over this inertia. Allow yourself to start. You will accomplish more than you could ever have anticipated. Your body will take control and the mental inertia will disappear.
What is your recipe for healthy aging?
Healthy aging is the awareness that we are responsible for both our physical and mental well-being. We should continue to maintain our overall health as we age. Attention to body weight and diet is essential.
What motivates you to “Live the GoodLife”?
Self-motivation and a sense of responsibility to family and society are strong reasons to live the “GoodLife”. Active participation with my children and grandchildren is possible due to over 10 years of physical exercise. Hiking, horseback riding, zip-lining, rope courses, swimming, Segway and other family activities have occurred. Exercise enables wonderful memories with family.
— Joe Porcaro
Mother and daughter turn to GoodLife Fitness for improved health
Dynamic duo Donna and Julianne Joseph are no strangers to wanting to look and feel their best. As a former and a current cosmetologist, these New Britain residents have always been committed to maintaining their personal appearance. So it’s no surprise that they apply the same principals when it comes to their health and fitness.
After experiencing a fall while working that resulted in a broken femur, Donna recuperated for three weeks at Jerome Home, 975 Corbin Ave., for extensive in-patient occupational and physical therapy rehabilitation. After completing home care services Donna then transitioned to outpatient physical therapy rehabilitation. Upon completion of the 10 weeks of manual therapy, stretching, strengthening, balance and gait training, she was able to progress from a walker to ambulating without a device. During her outpatient physical therapy she was instructed and became proficient in a home exercise program and she was referred to GoodLife Fitness, where she has been a dedicated member for the last two years.
GoodLife Fitness, a program of Hartford HealthCare, is geared toward the older adult to build energy, strength and endurance for an active lifestyle. An exercise physiologist works one-to-one with each person to improve muscular strength, balance, cardiovascular health and self-esteem, while reducing the risk of falls and injuries.
Since joining GoodLife Fitness at Jerome Home, Donna has made tremendous progress towards achieving her initial goal of increasing her lower body strength and feels that she is able to do activities that she couldn’t do prior to her injury due to the increased range of motion she’s developed. While on her road to recovery, Donna recruited a familiar face to join her in the program: her daughter Julianne.
Because Julianne owns and operates a successful hair salon and is constantly on her feet, she found it essential to increase her flexibility and cardiovascular endurance in order to do her job well.
Although she isn’t the typical senior participant that the GoodLife Fitness program targets, Julianne says that she “prefers the pressure free environment and personalized approach offered with this program, unlike other large commercial gyms which can often intimidate their members.” Between the constantly challenging workout routines and the supportive staff guiding her every step of the way, Julianne feels as though she has come far in her goals since the start of her fitness journey, and continues to strive for more success.
Hartford HealthCare offers GoodLife Fitness at eight locations. For more information about GoodLife Fitness at Jerome Home, call 860.356.8247.
Article by Maquita Parker, exercise specialist, Jerome Home
— Donna and Julianne Joseph
Jerome Home provides continuum of care through healing process
Jean and Wayne Grass still smile at each other when they recall meeting as teenagers on the high school track in the mid-1950s. He remembers the coat she was wearing and she remembers thinking, “He’s cute.” He was impressed by her athleticism when he saw her playing softball.
Something must have clicked: this New Britain couple has been married for 51 years. However, the last several years have been extremely difficult for the both of them as Jean was incapacitated by a degenerative spine condition. She became totally bed-ridden. “I had to do a lot for her,” Wayne recalled.
After having a successful complicated back surgery at Hartford Hospital, Jean, a retired paraprofessional, recuperated for seven months at Jerome Home where she first received extensive in-patient physical rehabilitation. Wayne and their daughters were by her side every day.
She credits her recovery, in part, to Jerome Home’s in-patient and out-patient physical and occupational therapists, including Lori Lyons. “The therapists are fantastic. They got me started on my recovery,” Jean recalled. Jerome Home, located at 975 Corbin Ave., was able to offer a continuum of care even after she was discharged.
She made slow but steady progress and eventually transitioned to GoodLife Fitness, the individualized exercise program designed to build strength, mobility and flexibility. First in a wheelchair, she progressed to a walker and now a cane. “I am working on getting my balance back and hope to start walking without a cane,” she said as she stepped toe-to-toe, testing her balance. GoodLife Fitness exercise physiologists, Angela Duval and Maquita Parker, have been by her side as she improves.
“It’s a good program, they don’t give you more than what you can do,” she said. “But exercise is good; I have to keep going for it.”
Wayne, who was having problems with his right knee, also joined GoodLife Fitness where on a recent morning he was on the treadmill talking about Jean’s progress. He jokes that now he has problem finding his wife in the supermarket because she zips away pushing the shopping cart. “I can’t stay down. I have to keep moving,” she said.
“Now she’s very independent. She’s done very well,” he said. “She’s just exceptional coming back from all of this.” They now have an eye on resuming traveling, a love of theirs, and being able to do more with their family. It’s a life journey that they plan on continuing indefinitely. After all, he still wears the watch that Jean gave him when he left for three years of military service before they were married – “Jeannie loves Wayne,” the inscription reads.
GoodLife Fitness, an individualized exercise program geared toward the older adult, has eight locations, including Jerome Home. For more information, visit https://hhcseniorservices.org/health-wellness/goodlife-fitness. To reach the Jerome Home location, call 860.356.8247. Jerome Home offers skilled nursing, short-term rehabilitation, residential care, memory care and assisted living, and is a not for profit member of Hartford HealthCare Senior Services. For more information about Jerome Home, visit jeromehome.org or call 860.229.3707.
— Jean and Wayne Grass
Volunteer turns to GoodLife Fitness to get back in action
“I am not a veteran myself but I really enjoyed interacting with them and helping them out,” said O’Brien, a retired postal clerk and motor vehicle inspector.
Even a year after his terrible accident, the incident is vivid in his mind. A series of falls over the course of two days resulted in serious injuries to both his legs. Following surgery at Hartford Hospital, O’Brien recuperated for five months at Jerome Home, located at 975 Corbin Ave. An integral component of his treatment plan was inpatient therapy. “They took very good care of me,” O’Brien recalled. He also became something of a celebrity with nearly everyone greeting him by name even now.
Upon his discharge, the New Britain resident continued his outpatient rehabilitation at Jerome Home’s GoodLife Fitness center, which is designed for older adults. Under the direction of an exercise physiologist, O’Brien has been working on building his core strength, balance and stamina through twice-weekly exercise sessions. “He is doing a great job and continuing to improve,” said Maquita Parker, BS, the exercise professional who works one-on-one with O’Brien.
“I was very active before. I liked going to festivals and fairs, and walking the Farmington River Trail – I’d like to do the whole trail in segments,” the 68-year-old said.
“I want to get back to normal and return to the veterans’ hospital,” he said. Parker has no doubt that with his determination and continued improvement, O’Brien will accomplish these goals.
GoodLife Fitness, a program of Hartford HealthCare Senior Services, is geared toward the older adult to build energy, strength and endurance for an active lifestyle. An exercise physiologist works one-to-one with each person to improve muscular strength, balance, cardiovascular health and self-esteem, while reducing the risk of falls and injuries. For more information about the GoodLife Fitness program at Jerome Home, call 1.860.229.3707. For more information about GoodLife Fitness, which operates at eight locations, visit https://hhcseniorservices.org/health-wellness/goodlife-fitness.
— Joseph O'Brien, Jerome Home GoodLife Fitness
GoodLife Fitness supports member in weight loss journey to better health
It was the fear of stroke that motivated Berlin resident Pattie Wheeler to get fit. Stroke has impacted both sides of her family and she was afraid that if she continued her sedentary lifestyle that she could be next, placing the burden of her care on her husband and other family members.
Because she was overweight and out of shape, Wheeler, who just turned 70, wanted to start an exercise program, but not join a traditional gym. “Because of the difference in age, I would feel very uncomfortable with 20-year-olds,” she recalled. “I had gone to gyms before but never stayed with it. I needed someone to help and guide me. Doing exercises incorrectly can cause serious injury and can be worse than not exercising at all.”
Friends who work at the Jerome Home in New Britain told Wheeler about the GoodLife Fitness program which focuses on guided, individualized exercise. There, her exercise physiologist developed an exercise plan concentrating on building her core strength, stability and range of motion. During the past two years, she has worked out twice weekly at the GoodLife Fitness, a Hartford HealthCare program.
Wheeler knew that she needed a total lifestyle change which included eating a more Mediterranean diet of fresh fruits and vegetables and limiting processed foods. She also began walking regularly. “My physician was all for it. She’s very happy that my blood pressure has gone down,” she said, adding that her physician receives regular updates from her exercise physiologist.
Since joining GoodLife Fitness, Wheeler has also lost more than 35 pounds. “I was on track for a knee replacement but after losing the weight and working out to strengthen my leg muscles, my knee doesn’t bother me anymore.” Her better health has made it easier for her to pursue the social activities she enjoys and stave off depression, a problem that she knows can challenge many inactive seniors.
Wheeler has realized great success by supplementing GoodLife Fitness with proper eating and increased activity. Her personal exercise physiologist has given her the confidence in knowing that she’s exercising correctly to lead to optimum results. “I’m very comfortable here,” she said, adding that she has encouraged a friend to join.
GoodLife Fitness is an individualized exercise program geared toward the older adult to build energy, strength and endurance for an active lifestyle. An exercise physiologist works one-to-one with each person to improve muscular strength, balance, cardiovascular health and self-esteem, while reducing the risk of falls and injuries. GoodLife Fitness has seven locations in central Connecticut. To learn more about GoodLife Fitness at Jerome Home, contact Maquita Parker, 860.356.8272.
— Pattie Wheeler, Jerome Home GoodLife Fitness
GoodLife Fitness Member Proves Fitness Continues Even at 90+
Berlin resident Ruth Day easily lowers herself to the floor of the GoodLife Fitness Center at Jerome Home in New Britain and positions her body to perform a plank, a core strength exercise. With her forearms, elbows and toes bearing her weight, from head to toe she is as rigid as a board, barely showing any exertion as she counts for 30 seconds.
“Great job, Ruth,” said Robert Schmelzer, exercise physiologist, as he reviewed her individualized exercise plan that also includes lunges, leg stretches and walking on the treadmill at her twice-weekly sessions. “Ruth is really impressive; she is the epitome of core strength.” The plank is hard for many people, noted Robert, so the fact that Ruth can do it is truly remarkable because she is older than 90.
“I don’t remember when I started going to the GoodLife Fitness Center or even how I heard about it. It may have been after my third heart surgery,” said Ruth, who actually was the Jerome Home activities director years ago. “But I’ve always loved exercise and have always walked.” She also played tennis and took yoga when she was younger.
GoodLife Fitness focuses on improving participants’ strength, mobility and balance, often to levels that they thought were in the past. “Regularly working with our exercise physiologists in developing an individualized routine using proper technique and exercise progression has proven to be a key component to what enables our clients to successfully age in place,” Schmelzer explained.
Ruth agreed. “It’s very helpful to me. If I miss a time, I immediately think about when can I make it up.” The program also provides socialization. For a time, Ruth brought one of her friends who uses a wheelchair.
She looks to Robert to keep her progressing through her 12-session cycle of exercises. “I showed my heart doctor my program and he said it was perfect. It has definitely increased my strength and stamina,” she said.
Ruth, who has become something of a celebrity, was featured on FOXCT “Healthier Connections.” She recommends GoodLife Fitness and encourages others to stick with it on a regular basis. Robert is a very knowledgeable instructor who has a wonderful way with people of all abilities, she said. “He makes each person feel special, and is very patient and encouraging.”
Her dedication to a healthy lifestyle has enabled her to remain independent and active in her church and community service. “I try to be ever thankful.”
For more information about GoodLife Fitness at Jerome Home, call Robert Schmelzer, exercise physiologist, (860) 229-3707.
— Ruth Day
Remarkable Progress from a Complicated Surgery
Nancy Judd and her family members have been grateful throughout the years that Jerome Home has been there to meet their many needs. It has an excellent reputation in the community, she said, known for its skilled nursing, short-term rehabilitation, residential care, memory care and assisted living.
Judd’s personal experience began when her mother Ethel Fox became a Jerome Home resident in the late 1990s. The close proximity to the Judds’ New Britain home made it possible for this mother and daughter to see each other almost every day for seven years. “She was very happy there,” Judd said, noting that her mother lived until age 97. “Everyone loved her.”
Fast forward nearly 20 years and Judd learned firsthand the excellence of care Jerome Home provides. In February, she had her second hip replacement, this time with a 3-D prosthesis specifically crafted for her.
“It was a very complicated procedure,” she recalled. After the hospital, she recuperated for three weeks at Jerome Home’s short-term rehabilitation. When she was discharged home, her physical therapy continued with Hartford HealthCare at Home therapists then progressed to outpatient therapy, once again at Jerome Home.
As she was completing her physical therapy program, she requested information on Jerome Home’s GoodLife Fitness Center. After meeting with the program manager, she was sold on the program which she said was the natural next step. Working one-on-one with an exercise physiologist, she continues to build the strength and mobility of her leg and hip as well as her upper body through an individualized exercise plan.
Exercising has enabled her to more easily participate in many of her favorite activities including staying connected with Mooreland Hill School where she once worked, serving on boards of directors and committees, and traveling.
“Having run the gamut of superb rehabilitation services (in-patient, at home and outpatient) through Jerome Home and Hartford HealthCare, I am delighted to say that I have made remarkable progress from complicated hip revision surgery,” Judd said. “This is directly related to the outstanding professionalism of the dedicated therapists in all the programs. Noteworthy is their compassionate understanding when dealing with many difficult situations,” she said.
She was so enthusiastic about the progress she has made through GoodLife Fitness, she encouraged her husband, Richard, to join the program. “We look forward to continuing this program for a long time to support our good health and well-being,” she said.
— Nancy Judd
A Beautiful Experience
Blanca Soto is one determined lady. Even when she was challenged by an extended recuperation following two back surgeries, she never lost sight of her goal: eventually returning to her home in Berlin.
Soto, 87, had been in pain for years due to spinal stenosis that also affected her right leg. After two surgeries, her surgeon recommended Jerome Home in New Britain for her recovery. She became a resident of the long-term care neighborhood at the community which also provides skilled nursing, short-term rehabilitation, memory care and assisted living.
“I had never been to a place like that but my daughter thought it would be better for me,” Soto said. “It was so nice.”
At first she required a mechanical lift to transfer from bed to a chair. She received physical therapy while residing in short-term rehabilitation. When she moved to the long-term neighborhood, she was then referred to Jerome Home’s Good Life Fitness program. Three times each week, exercise physiologists guided her through her individualized fitness plan, designed to build her strength, stamina and mobility. “The coaches were very good, worked me hard,” Soto said.
“You rarely meet clients with a calm determination like Blanca. She consistently came to her sessions ready to work hard, and had the patience to stay within the guidelines of her program. I attribute much of her success to the combination of these two qualities: patience and determination,” said Robert Schmelzer, exercise physiologist.
Over the course of her five-month stay, Jerome Home became like home. “I had so many friends there,” Soto said, speaking of residents and staff.
“Blanca was either in the fitness center or in her room, reading, relaxing, watching TV or hosting visitors,” said Kate Rabinoff, MSW, resident services coordinator. “She has a beautiful personality and always had a smile. She made other people feel good.”
As Soto improved in strength and mobility, it became evident that she would reach her goal. “It is rare to discharge residents from the long-term care neighborhood,” Rabinoff said. “She is a tremendous success story. I’m so glad she was able to return home.”
David Kimball, son-in-law, said the exercise program was key. “It was something she could work at and pursue rigorously. Once she decided she could do more, there was no turning back. I want to credit Jerome Home for having this arrangement,” he said. “She couldn’t have done it without their support.”
Even though Soto is delighted to have her regained independence at home with her son-in-law and daughter, Judy, she misses her friends – and the food – at Jerome Home. “It was a beautiful experience,” she said.
— Blanca Soto
Care Around the Clock
Jennie and Al moved to Arbor Rose on Sept. 1, 2010. They have enjoyed living here for years. They feel safe and get the care they need 24 hours a day.
Everyone treats them like family, but they are especially thankful for Elaina Letendre who takes great care to ensure they have everything they need, and is always a smiling face to turn to.
They eat well; they exercise, play bingo, go to sing-alongs, make ceramics and enjoy many other activities with their new friends.
“God bless our children for bringing us to Arbor Rose.”
— Jennie and Al
"Yes, I Can!"
On her strength from the exercise program: "I found my birdbath and stand on the ground. When I first thought of lifting it, I decided I would never be able to, but then I decided, yes I can. So I put both hands on the concrete stand and I lifted it up. Then I returned to get the dish and lifted that up and put it on top of the stand. I did not think I would be able to do that but I did."
— Ann-Margaret Anselmo, Good Life Fitness member
My Back Pain is Gone
My back pain was so bad it affected my balance, now it’s gone!
— Betty Bartolucci, Good Life Fitness Member
A Warm, Positive Environment
Kathy Campbell drives down Corbin Avenue every day and witnessed the construction of Arbor Rose over the course of its development. The proximity of Arbor Rose to Campbell and her siblings, and its reputation, were two of the deciding factors when choosing a residence for her mother.
Campbell’s mother Loretta, 80, suffered a traumatic brain injury 20 years ago as the result of a car accident. The injury resulted in some memory challenges for Loretta, which persisted as she aged. After living in an Arbor Rose assisted living apartment for nearly a year, an illness required her to be hospitalized for a short time.
“Through that whole experience the staff at Arbor Rose was phenomenal,” Campbell said. “I felt that they really cared about my mother.” In addition to staff members visiting Loretta while she was in the hospital, they offered Campbell guidance and recommended an aide for Loretta’s return to Arbor Rose.
“I felt like I wasn’t just out there on my own making these decisions,” Campbell said. After Loretta’s hospital stay, Campbell made the decision to move her mom to The Gardens, Arbor Rose’s memory care section. The move has helped Loretta maintain an active, social lifestyle.
“She likes being around people and being social is important,” Campbell said. Campbell was impressed that Donna Valente, Arbor Rose’s Activity Director and Volunteer Coordinator, contacted her specifically to ask what Loretta’s hobbies are and what activities she might be interested in.
Loretta loves to take exercise classes through the Good Life Fitness program, she regularly plays bingo, and has recently enjoyed the horticulture therapy program offered through the People Plant Connection.
“Arbor Rose is a warm, positive environment,” Campbell said. “It’s peace of mind for us. I feel fortunate that she’s there, and I know she’s safe."
— Kathy Campbell
Attentive and Professional Staff
To have a phone conversation with my mom and hear her voice sound so happy is beyond words. To speak with my father on the phone and have no stress in his voice is such a great comfort and relief. One day he told us that his relationship with his wife Lena was so much better. (I almost fell off my chair!)
My mom is delighted to have her picture on the photo board, and points to herself going up the stairs. The activities and trips are so enjoyed.
As far as employees, Katie Mauriello was very helpful in the early days of tours, interviews and paperwork. There was a nurse that helped my Dad through a rough time with a few women that were rude to him in the dining area. I think her name was nurse Laura. She spoke with my Dad, and this had a huge, positive impact. (He's not very good at letting his feelings known.) Nurse Sue is always helpful and a pleasure to speak with. Also I just happened to be at Arbor Rose when my mom got her toe nails trimmed probably back in February. The nurse from the VNA was truly wonderful. She spoke to my mom with such kindness and respect I won't forget.
My sister Donna adds - "Everyone is always attentive and professional to questions and concerns." My brother Gene says, "The energy that Donna Valente puts into activities has a direct impact on the community at Arbor Rose."
Lastly, I would like to say how important, and what a difference it makes when the elderly are eating properly. Thank you to the staff who put out nutritious food and presented so well each day.
— Elaine Karabin, Donna Logan-Gabel and Gene Logan, Jr.
A Positive Experience
Over the years I have been fortunate to share Therapeutic Qigong and Tai Chi for Health to a diverse group of audiences. This has made my teaching experience a rich and fulfilling one. Needless to say some groups stand out more than others. Such is the case with ‘The Gardens’ classes at Arbor Rose. This is one of my favorite classes because it is always a positive experience for me, the staff, and residents.
There is always a pleasant “good morning” from staff members on Thursday mornings and classes often begin with something to lighten the mood-sometimes it is a simple smile - other times a short story. The group dynamics of the class is upbeat and lively and there is a thirst for learning something new or re-learning something OLD in a new way. The gentle movements open and relax joints while stretching, toning, and strengthening muscles. We make practicing these mind-body disciplines fun. A few of our favorite qigong are the “Floating Clouds Qigong”, “Holding a Ball and Turning to Look at the Moon”, “The Swimming Octopus” and a modified Tai Chi sequence.
To all involved, I would like to thank you for the opportunity to teach an art that is ‘easy to learn and even easier to do’.
Warm & Welcoming
When I brought my mother to Arbor Rose, I was overwhelmed with mixed emotions, especially since she was the only person in the Gardens. I soon found these feelings were unwarranted. Your kind & caring staff have convinced me that I made the right decision. Everyone is warm & welcoming each time that I visit. The kind words that have been expressed to me about my mom have given me great comfort. It is also comforting to me to have a staff who seems to care so much about her.
The time that everyone spends with her, playing Sorry (her favorite game), listening to her cooking stories, the warm hugs she receives. I cannot express how much these things mean to me. You all are special, wonderful & kind people. Words are not enough to let you know how grateful I am to each & every one of you.
Thanks for being you.
— Beth Fraychak
Personalized and Compassionate Care
I heard it was Employee Appreciation Week and was thinking it would be nice to write about someone. Well the more I thought about who I should write about I realized I couldn't write about just one person.
There are so many people at Arbor Rose that makes it such an enjoyable and caring place to live.
I had gone through an exhaustive search trying to find the right place for mom to move to. As you know this was a very difficult decision for mom to move and it has not only been an adjustment for her but all of us. After meeting Katie and touring with her I knew I had found the perfect place. Even after mom moved in, Katie had the time to answer questions and comfort me when I had doubts and questions.
Kate.. the poor girl - how often did she have to sit on the phone and listen to me cry my eyes out. She always was calming and was able to help me through my "crisis of the moment." She never rushed me through and is always there for me and mom. Kate has also had the opportunity to share a laugh or two at mom's expense.
Elaina and Donna work so hard finding the fun and engaging activities. I especially appreciate how you have made an effort in keeping mom involved and making her "moments in time" enjoyable.
What can I say about all the girls who work in The Gardens. I wish I could list you all but I am so afraid I will miss someone. It doesn't matter what time of day it is - everyone is always so kind, caring, smiling and welcoming.
When mom was having that difficult time adjusting to The Gardens and was calling me all the time begging for me to take her home, I finally took Kate's advice and would call the wellness office and without hesitation they would agree to go get an aide and get her engaged in something.
Every time I come to visit I am welcomed at the front desk with a warm and inviting smile.
It goes without saying how hard the maintenance and housecleaning people work. The facility always looks clean and inviting.
Oh tell Dave, he better watch out - his job might be on the line. Mom told us she drove the van the other day... yikes that's a scary thought. I don't know what is worse - having teenage drivers or thinking that she could possibly be on the road.
The true testament of how wonderful everyone is at Arbor Rose is that mom always says "How nice everyone is to her."
As the saying goes, "It takes a village!" There is an amazing village of people that work at Arbor Rose who come to work everyday with the attitude of providing mom and all the residents personalized and compassionate care.
I appreciate all that you do. If mom can't be home I am glad she is at Arbor Rose.
PS: I miss not being able to see mom everyday but I know that she is well cared for and treated with respect.
— Barbara Roberts
Staff Goes Over and Beyond
Our family would be more than happy to recognize and comment on Arbor Rose and the caring and supportive staff. As a long-distance care giver, I have come to have the utmost trust that my mother is receiving incredible care in my absence. All of the staff has always been responsive to both my mother and our family. It would be difficult to pick out anyone in particular since everyone goes over and beyond their job responsibilities. Virginia has been with us since day one when my mother fell in the bathroom before she officially moved into her apartment during my mother's respite period. I had a flight back to Atlanta that afternoon. She handled the situation so professionally and even cared for me in addition to my mother.
Sue, who my mother calls the fancy nurse, has monitored my mother's health episodes in and out of the hospital in addition to even visiting her in the emergency room after she left work. Dave has escorted my mother to many doctor's visits like the true gentleman that he is. I could go on and on with many others who we have come to know and love including you yourself Donna. Your attempts to keep the residents stimulated with your many and varied programs have enhanced my mother's life.
Thank you all for all that you do.
— Jackie Tabellione
Invaluable Peace of Mind
I can say with conviction that I have found every single staff member that I have come in contact with at Arbor Rose to be nothing short of pleasant and loving towards my mother. The constant activities, variety of events, and the delicious daily dining experience only ensure my mother's constant happiness.
Arbor Rose is more than I could have asked for in an assisted living facility. To say that residents are treated well is an understatement. Your facility not only provides joy to my mother, but also provides me and my family with invaluable peace of mind.
Although I have found all of the staff members of Arbor Rose to be wonderful, I have to nominate you, Donna Valente, as the staff member to be recognized. My mother gravitates towards your wonderful energy and inviting demeanor. From the bottom of my heart, I want to thank you for being polite, kind, and patient with our beloved mother. Our gratitude cannot be adequately expressed with words.
— Rosalind Smith & Family
Jerome Home has given me the start I needed to revitalize myself. I had a total hip replacement and received physical therapy which has now given me the confidence to do the things I didn’t think I could ever do again!
— Eileen Gorczyca, Rehab client and resident of New Britain
My First Choice for My Own Patients
After my motorcycle accident, I went to Jerome Home for physical therapy. I received superb care from Doug and his staff. As an internist, I’ve had experience with other places, but now would recommend Jerome Home as the first choice for my patients!
— Larry Broisman, MD, Internal Medicine, Jerome Home Client
A year ago, I fractured my femur bone. Through rehabilitation and the Good Life Fitness program, I’ve gained the perseverance to continue exercising. Everyone at Jerome Home is fabulous!
— Elaine Wyzga, Rehab/Good Life Fitness client and resident
My Backaches are Gone
I haven't had a backache since I started the program – and I was prone to backaches.
— Tina Colangelo, Good Life Fitness Member